The group's Madrid headquarters was chosen as the venue to unveil the details of its recent management, demonstrating that financial results and collective well-being can go hand in hand. It's not simply about fulfilling requirements, but about applying a philosophy where the ethics and transparency They function as the main engine of all their daily operations. The central idea that runs throughout the document is the ability to transform corporate activity into a tangible benefit for society as a whole, moving away from merely aesthetic approaches.
Through this accountability report, it is observed how the company has integrated social and environmental factors into its strategic roadmap, ensuring that every step taken is aligned with European standards of the highest standards. Ultimately, their goal is to ensure that economic profitability does not overshadow human well-being, establishing an internal control system that guarantees the data presented is as realistic as life itself. Based on this foundation, they aim to ensure that growth leaves no one behind, pursuing their objective of building a more equitable environment for all.
Environmental goals and the path towards decarbonization

One of the areas where they have worked hardest is in the protection of the natural environment, with figures that speak for themselves. The group has achieved a 22% decrease in its emissions If we compare the current figures with those of 2019, this is no small feat considering the volume of their activity. This achievement is just one step on their journey, as the intention is to reach a 31% reduction by 2030, keeping their sights set on achieving total climate neutrality in less than two decades.
To ensure this doesn't remain just talk, energy efficiency measures and a firm commitment to sustainable mobility have been implemented. In fact, much of the success lies in the fact that the 91% of the electricity consumed It already has a renewable origin, demonstrating a real commitment to the energy transition. Furthermore, specific projects such as optimization in industrial laundry facilities have drastically reduced water consumption, proving that technical innovation is a key ally in protecting the planet.
Impact on employment and accessibility 360
On a social level, the organization remains an undisputed leader, especially when it comes to providing opportunities for those who face the greatest challenges. With a workforce approaching 45.000 people, it is striking that a 38,1% of workers They are people with disabilities, which makes inclusion their true hallmark. This model not only creates jobs, but also dignifies the lives of thousands of families throughout Spain, demonstrating that talent knows no physical or sensory limitations.
Accessibility isn't limited to staff; it permeates all aspects of the brand's management, something that has been externally validated. Having the AENOR certification in universal accessibility It guarantees that its services and processes are designed to be enjoyed by every citizen, without barriers of any kind. It's a comprehensive approach that extends from customer service to infrastructure design, ensuring that equal opportunities are the norm, not the exception, in its daily business operations.
Internal solidarity has also flourished, materializing in more than 220 social initiatives that have helped thousands of beneficiaries. Thanks to the promoting corporate volunteeringThe employees themselves get involved hand in hand in local projects that improve life in the neighborhoods and communities where they operate. These actions strengthen the bond between the company and the local area, creating a support network that goes far beyond the purely contractual or commercial aspects.
Ethical governance and immediate future plans
To close one cycle and open another, the company has taken stock of its previous strategic plan before embarking on the new period that runs until 2029. This new stage promises to be even more ambitious, focusing on the circular economy and transparency absolute control in decision-making. The goal is for every manager and employee to internalize a humanistic leadership style, where human rights are the central focus of any investment or new business venture undertaken in the coming years.
Financial strength also underpins this story, with a turnover exceeding €1.440 billion, providing sufficient resources to continue investing in ongoing improvements. They are not content with what they have achieved, but rather strive for even greater success. ESG management model It should be a competitive advantage that attracts customers and partners looking for more than just a supplier. Ultimately, it's about demonstrating that being a responsible company is also a smart and sustainable way to maintain a presence in today's market.
This comprehensive sustainability analysis clearly demonstrates that the group has successfully established a system where environmental indicators, inclusive employment, and economic profitability coexist seamlessly. Looking ahead, the roadmap outlined in the new strategic plan ensures continued progress in decarbonization and the creation of measurable social value for the entire community. The track record to date validates a project that views corporate success as a tool for positive transformation, always underpinned by transparency and an unwavering commitment to the dignity of all individuals within its ecosystem.